Continuous Care
Protecting Your Vision, Together
New Eyes is proud to partner with Lumata Health to provide eligible patients with additional support between visits through our Continuous Care Program
Lumata Health works directly with your doctor to help you stay on track with your care plan, manage your condition confidently, and protect your vision for the long term.
Call 702-485-5000 To Learn More
When you call, listen for the menu and press the option for Lumata.
About the Continuous Care Program
Managing a chronic eye condition can feel challenging. Our Continuous Care Program is designed to make it easier.
Through this program, eligible patients are paired with a dedicated Care Coach who works alongside your doctor to help ensure you receive the right care at the right time
Your Care Coach will check in regularly to answer questions, provide education, and help remove barriers that could stand in the way of your treatment plan. This service supports—but does not replace—your regular eye care. Your New Eyes provider remains your primary contact for urgent or emergent needs.
How Your Care Coach Can Help
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Check in between visits to see how your vision and overall health are doing
- Clarify your doctor’s instructions and answer your questions
- Share helpful tips and educational resources for managing your condition
- Assist with locating affordable prescriptions, supplements, or vision-related items
- Help coordinate transportation or paperwork, when needed
Frequently Asked Questions
What does it cost?
This program is typically available at no additional cost to patients who qualify—such as those with Medicare and supplemental insurance. Eligibility may vary based on your insurance coverage
What if I feel fine on my own?
That’s great! The program is meant to support preventive care by keeping you connected and informed—helping you maintain your best possible vision and overall health.
Is this a long-term commitment?
No. Participation is voluntary, and you can opt out at any time by contacting us.
How do I learn more or enroll?
To learn more or enroll, please call 702-485-5000 and select the option for the Lumata program to speak directly with an enrollment specialist.